Refund Policy
We're committed to your satisfaction with our digital resume-building tools. Learn about our straightforward refund process.
24-Hour Refund Window
We offer a refund if you're not satisfied with your purchase, provided you contact us within 24 hours of your transaction.
Digital Product Notice
Our services are digital and accessible immediately after purchase. Due to their digital nature, we generally do not accommodate returns of goods.
Complete Refund Policy
Effective Date: September 1, 2025
At ResumeUp.AI, part of Craftful Technologies LLP, we are committed to ensuring satisfaction with the digital resume-building tools we provide. Our AI Resume Builder, Resume Editor, and ATS Resume Checker are designed to help you create a standout resume. We understand the importance of flexibility and support throughout your job application process, and that includes how we handle refunds.
Digital Product Notice:
Please note that our services at ResumeUp.AI are digital and accessible immediately after purchase. Due to their digital nature, we generally do not accommodate returns of goods.
24-Hour Refund Window:
We offer a refund if you are not satisfied with your purchase, provided you contact us within 24 hours of your transaction. We value your satisfaction and will process your refund request without delay.
Refund Initiation and Processing:
Eligible refunds will be initiated promptly upon approval. It typically takes 4-5 business days for the refund to reflect in your account statement.
Refund Method:
Refunds will be issued using the same payment method used during the purchase. If a refund cannot be processed through the original payment method, we will work with you to find an alternative solution.
Limitations:
Refunds will not be provided where issues arise due to user error, misuse, or violation of the terms and conditions associated with our services. Additionally, no refunds will be granted for services that have been accessed or utilized extensively beyond the initial 24-hour window. If you create and download a completed resume without any issues from our side, you may no longer be eligible for a refund.
Easy Contact Options
Our dedicated support team is ready to assist you with your needs. To request a refund or if you have any inquiries regarding our refund policy, below are our contact details.
Our Commitment
At ResumeUp.AI, a part of Craftful Technologies LLP, we pride ourselves on delivering high-quality digital products and excellent customer service. Our refund policy is straightforward and user-friendly, reflecting our dedication to your satisfaction.
Thank you for choosing ResumeUp.AI, where we are dedicated to enhancing your job-seeking experience and supporting you in creating a resume that truly stands out.